Juniper Sync is a Customer Service Portal system solely developed by Juniper Team Members. Using the combined experience of these Team Members, the system is set up for easy owner use and allows Juniper Managers to communicate with owners and process requests promptly.
Owners can set up a profile and create tickets for concerns, requests for service, enhancements, etc. and follow the process of ticket completion from start to finish. Owners also have access to Juniper’s Knowledge Base, which contains Landscape Newsletters and Articles from the University of Florida.
To assist Homeowners with Landscape and Irrigation concerns, Juniper offers Homeowners the following options:
- Click Submit Work Order below. You will be directed to create a ticket while following simple prompts.
- Visit www.junipercares.com, click on Juniper Sync at the top middle of the page. You will be directed to create a ticket while following simple prompts.
- Send an email to firstname.lastname@example.org noting the concern. Please include your name, address, and phone number in email.
- Call Customer Service at (239) 561-5980 to speak with a Representative.
Any options used will provide an email confirmation to you as the Homeowner. This also allows Juniper to address the concern promptly and allows you to follow the process to completion.